Munyaka, S., Senekal, I., Phaswana-Mafuya, N. & Davids, A. (2010) Patient satisfaction survey: Kouga sub district. (Commissioned by the Eastern Cape Department of Health, Kouga sub district, February).

Note :	Commissioned by the Eastern Cape Department of Health, Kouga sub district, February
Keywords :	patients / eastern cape province / satisfaction level
Team :	Munyaka, S. Senekal, I. Davids, Adlai (Mr A.S.) Phaswana-Mafuya, Nancy (Prof M.N.)
Department(s) :	HIV/AIDS, STIs and TB
Output type :	Research report- client
Intranet :	HSRC Library: shelf number 6267
Document :	Download full text
If you would like to obtain a copy of this Research Output, please contact Hanlie Rossinger at researchoutputs@hsrc.ac.za.

Abstract :
The objective of this study was to conduct a patient satisfaction survey in 12 selected facilities in Kouga Sub District. Facilities were selected from the municipal areas of Sundays River Valley, KouKamma, and Kouga. Respondents were generally satisfied on most domains except for a few items under Service Standards domain. There is room to improve these areas and to maintain areas that are working well.

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